Secure and Operate
Managed Cloud Operations
A cloud environment left alone quietly degrades: patches slip, costs drift upward, backups fail silently and access is never removed. Ongoing operations is the work of not letting that happen.
What this includes
Monitoring and alerting
Systems watched continuously, with problems surfaced automatically before they reach your calendar.
Patch and update management
Operating systems and applications kept current on a schedule that avoids your working hours.
Backup operations
Backups run, verified and restore-tested on a documented cycle you can point to.
Cost management and optimization
Monthly spend reviewed, idle resources removed and commitments applied where they actually pay off.
User and licence administration
Joiners, movers and leavers handled properly — including the access that has to come off the same day.
Support and incident response
A defined path for reporting a problem and a written record of how it was resolved.
Documentation and runbooks
Written procedures for everything that must not depend on one person's memory.
Technologies and standards
Related areas
- DevOps and Infrastructure as CodeEnvironments defined in code and deployed the same way every time.7 services
- Security, Identity and ComplianceStrict access control, Canadian data residency and recovery you have tested.9 services
- Cloud Solution DesignAssessment, target design and a costed plan before anything moves.6 services
Not sure which of these you need?
Most organizations are not, at the start. Describe what is not working today and we will tell you which of these areas it actually falls into — including when the answer is that you do not need us.
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